Adil Kottayi

"My journey with Beckers is one of clear progression: mastering our core technical foundation, then using that expertise to lead customer service.“

Adil Kottayi is Technical Service Executive based in Ras Al Khaimah, United Arab Emirates. He joined Beckers in 2021 as a Color Matcher, quickly expanding beyond core color matching to develop expertise in quality control, complaint analysis, and process improvement. He also supported the implementation of Dynamics AX, broadening his exposure to business operations. This technical and operational foundation led to his 2024 transition to Technical Service Executive, where he now applies his expertise to provide solution-focused support directly to customers. He values Beckers' inclusive culture and genuine commitment to sustainability and finds motivation in solving customers' toughest problems with practical solutions.